Office Policies
We accept payment for treatment in the form of credit, debit, cash or certified cheque. We are more than happy to complete insurance forms for you.
Dental Care is an investment in your health and well being. Often times there are multiple treatment options for this care. We will be happy to provide you with written treatment estimates to help you make an informed decision regarding what choice makes the most sense for you. Additionally, we accept most provincial dental plans and will assist you in understanding your benefits. For example, at your request, we happily provide a no cost pre-authorization of benefit to your dental insurance company. In this way you can ensure that you can maximize your benefits from the dental insurance carrier. Your insurance plan is a contract between you (and often your employer) and the insurance company. In this day with increased privacy laws, insurance companies provide us with little information. However, we will strive to help you contact them directly to get the details of your plan. It is important that you notify us of any changes in your name, plan or address.
Appointments
Each appointment is time reserved especially for the patient and our team will do the utmost to respect our patients’ time. Our office is open extended hours for the convenience of our patients, and in consideration of their work schedule and children’s school responsibilities. By being open 6 days a week as well as being open extended hours we can meet your dental health care needs at a time that is convenient for you.
Cancellation Policy
The goal of Dr. Waji Khan & Associates is to serve the needs of all patients, especially those in acute pain. There are many times when our patients require urgent or emergency treatment and therefore require and appointment as soon as possible. Our practice policy is that patients wishing to change their commitment to scheduled appointments for the sake of their convenience must give the practice a minimum of 48 hours notice. When patients give the clinic advanced notice of their need to cancel a scheduled appointment, this time can in turn, be allocated to these patients in need of urgent treatment. If less than 48 hours notice is given to cancel an appointment a fee will be assessed. In the event that no notice is given and patient does not show up for their scheduled appointment a fee will be assessed based upon the circumstance of appointment.
Please note that insurance companies do not cover the fees for missed appointments, therefore payment is the patient’s responsibility.
